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Inmarsat Plans

IsatPhone Plans

Rates apply to Inmarsat IsatPhone only. IsatPhone 2 must have firmware version 2.00.03 or higher and IsatPhone Pro must have firmware version 5.17.2 or higher to work with Pivotel SIM.

PlanIsat 30
(min cost over 24 months is $720)
Isat 40
(min cost over 24 months is $960)
Isat 60
(min cost over 24 months is $1440)
Isat 80
(min cost over 24 months is $1920)
Isat 99
(min cost over 24 months is $2376)
Monthly access fee$30$40$60$80$99
Monthly included value$0$10$35$60$79
Outgoing call cost per 30 sec$0.75$0.75$0.60$0.60$0.40
Incoming call cost per 30 sec$0.75N/AN/AN/AN/A
Flagfall$0.40$0.40$0.40$0.40$0.40
Once-off connection feeN/AN/AN/AN/AN/A
Standard costsUnit Pricing Data
Cost of 2 minute call before any discounts to standard numbers and standard national mobile numbers$3.40$3.40$2.80$2.80$2.00
Cost of Standard SMS before any discount to standard national mobile numbers50c50c50c50c50c
Cost of 1 MB data before any discounts for use solely within AustraliaN/AN/AN/AN/AN/A
Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make0 Calls2 Calls12 Calls21 Calls39 Calls

Special Calls and Value Added Services

Pivotel Customer Care (1300 882 448)FREE
Calls to 1800/13/1300 numbersCharged at applicable satellite rates
Voicemail:
- diversion to voicemail
- calls to voicemail retrival
- SMS notification service
FREE
Charged at applicable satellite rates
FREE
Call forwarding (within Australia)Charged at applicable satellite rates
Call forwarding to other Pivotel Satellite PhonesCharged at applicable satellite rates
Emergency Calls 111/112FREE

Miscellaneous Charges

Change of Phone Nnumber$33
Bill Reprint Charge$10 per bill
Late Payment Fee$11 per Month
International Calls and RoamingCall Pivotel Customer Care on 1300 882 448

Pivotel IsatPhone plans use the Inmarsat Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 30 second increments unless otherwise stated. Prices include GST and are subject to change. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. 24 month minimum term applies. Visit www.pivotel.com.au/coverage for a coverage map. An Inmarsat device is required to access the Pivotel Inmarsat service (see handset pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 24 months is $720 on Isat 30, $960 on Isat 40, $1,440 on Isat60, $1,920 on Isat 80, and $2,376 on Isat 99. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You may choose to waive the minimum term when purchasing outright only by paying a $50 contract waiver fee at the time the service is connected.

IsatHub Plans

Rates apply to Inmarsat IsatHub devices only

PlanIsatHub Casual Plan
(Min cost over 1 months is $65)
IsatHub 200 Plan
(Min cost over 24 months is $4,800)
Monthly Access Fee$15$200
Monthly Included Value$0$200
Outgoing Call Cost (Per Minute)$1.00$1.00
Incoming Call Cost (Per Minute)$1.00$1.00
FlagfallN/AN/A
Once-off Connection Fee$50N/A
Standard CostsUnit Pricing Data
Cost of a 2 minute call before any discounts to standard numbers and standard national mobile numbers$2.00$2.00
Cost of a Standard SMS before any discounts to standard national mobile numbers$0.50$0.50
Cost of 1MB of Data before any discounts for use solely within Australia$5.00$4.00
Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make0 calls100 calls

Special Calls and Value Added Services

Pivotel Customer Care (1300 882 448)FREE
Calls to 1800/13/1300 numbersCharged at applicable satellite rates
Voicemail:
- diversion to voicemail
- calls to voicemail retrival
- SMS notification service
FREE
Charged at applicable satellite rates
FREE
Call forwarding (within Australia)Charged at applicable satellite rates
Call forwarding to other Pivotel Satellite PhonesCharged at applicable satellite rates
Emergency Calls 111/112FREE
Calls to 0406 32TEST (0406 328 378)FREE (except IsatHub casual plan)

Miscellaneous Charges

Change of Phone Nnumber$33
Bill Reprint Charge$10 per bill
Late Payment Fee$11 per Month
International Calls and RoamingCall Pivotel Customer Care on 1300 882 448

Pivotel IsatHub plans use the Inmarsat Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 1 minute increments unless otherwise stated. Prices include GST and are subject to change. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. Data is billed in 100kB increments. 1 month minimum term applies to the Pivotel IsatHub Casual plan and a 24 month minimum term applies to the Pivotel IsatHub 200 plan. Visit www.pivotel.com.au/coverage for a coverage map. An Inmarsat IsatHub device is required to access the Pivotel Inmarsat service (see handset pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 1 month is $65 on IsatHub Casual and $4,800 on IsatHub 200. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You may choose to waive the 24 month minimum term on IsatHub 200 by paying a $50 contract waiver fee at the time the service is connected.